Free Remote PC Diagnostic

Request a free PC diagnostic

Log a service request and tell us who to speak to, when you are available, and what is going wrong. We connect securely with RustDesk and run a free diagnostic to pinpoint the problem, then tell you what it'll take to fix. No call-out fee.

Tell us what you need

We only ask what we need to reach the right person and get straight to the problem.

Who should we speak to? *

Company (optional)

Email *

Phone *

Your device

RustDesk ID (if you have it)

When are you available? *

What seems to be the problem? *

How it works

1Send this request with your availability and the problem.
2Download and open the RustDesk client for your device.
3Share the ID it shows, then we connect securely and run a free diagnostic while you watch.

desktop_windows Windows download laptop_mac macOS · Apple Silicon download laptop_mac macOS · Intel download